Privacy Policy

Last updated: October 6, 2026

Quartzite Countertops Toronto ("we", "us" or "our") fabricates and installs natural quartzite countertops across Toronto and the Greater Toronto Area from our facility in Vaughan, ON. This policy explains what personal information we collect, how we use it and the choices you have. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information you give us directly, including when you send a message through our website or call us:

Name and phone number
Your Toronto or GTA neighbourhood and project address
Project details such as stone variety, project type, measurements, photos and drawings
Confirmation that you are the homeowner or authorized project lead
Records of our communication with you, quotes and invoices

When you submit a form, we also record the page you sent it from so we know which service you were reading about. Our website may collect standard technical data such as browser type, device and pages visited through cookies and analytics tools.

2. How We Use Your Information

To respond to your message and book a free in-home consultation
To prepare quotes, laser templates, fabrication plans and installation schedules
To provide warranty service, sealing reminders and follow-up care
To coordinate with your property manager, builder or designer when you ask us to
To improve our website and services

We do not send marketing messages without your consent, and you can opt out at any time.

3. How Your Form Submission Is Delivered

Website form submissions are delivered to us through a third-party lead delivery service, which passes your message to our team. That service processes the information only to deliver it to us and applies spam filtering to protect both of us.

We do not sell your personal information. We may share it only with:

Service providers who help us operate, such as form delivery, scheduling and accounting tools
Slab yards and suppliers when reserving stone for your project
Your property manager, condo board, builder or designer, when needed to complete your project
Professional advisors and authorities when required by law

5. Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information. We keep project records for as long as needed to provide warranty service and meet legal and tax obligations, then delete or anonymize them.

6. Your Rights

You can ask to:

Access the personal information we hold about you
Correct information that is inaccurate
Withdraw consent or ask us to delete your information, subject to legal requirements
Opt out of reminders and marketing

7. Cookies and Analytics

We may use cookies and similar tools to understand how visitors use our site. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work as intended without them.

8. Contact Us

If you have questions about this policy or your information, please reach us:

Phone: (416) 555-0100
Message: send us a message
Facility: Vaughan, ON